• Focused Fix

    Laser-targeted process improvement for your nonprofit

    Does this sound familiar?

     

    “I really would like for our team to spend less time on XYZ process/activity, but we just don’t have the bandwidth to dig in and improve our process right now.”

     

    Or how about this?

     

    “We seem to be reinventing the wheel every month -- I know we need a standard process, but who has the time to sit down and figure this out?”

     

    Maybe it's the way you onboard new employees, create and manage your budgets, collect and monitor your program information, or put together your monthly reports.

     

    No matter what it is -- and you may not yet be able to articulate what it is -- you know you can do it better: more quickly, more easily, maybe even less expensively – but you and your team just don’t have the time to research and weigh the options, much less put a new process into place.

     

    I’ve been there. As a senior manager for a number of small-to-midsized nonprofits, I’ve researched, identified and implemented dozens of new processes that were successfully put into place. And now, Schulman Consulting wants to bring that knowledge and experience to your organization with a Focused Fix.

     

    A Focused Fix is a targeted, cost-effective consulting project where we help your organization improve an existing process or implement a new one to save you and your team time and money – usually in around 4-6 weeks. All for a fraction of what you’ll end up saving.

     

    If you want to dig in some more, please keep reading. And if you’re ready to get started, pick a time for an introductory phone call. After our call, we will respond with a price quote within three business days and you can decide how you'd like to move forward. Most Focused Fix engagements cost between $2,000-$4,000 and can be turned around in 4-6 weeks.

     

    The Problem

    I know you’re strapped for time, so I’ll make this quick – if you manage a nonprofit, time and money are your most precious resources.

     

    And when you have a small team, it’s easy for you and them to get bogged down in your day-to-day activities. There’s always more work to do and not enough time to do it. That makes it hard to see the forest through the trees.

     

    But, from time to time – and maybe more often than that – you get a strong feeling that your team is wasting time and or money by continuing to do things “the way they've always been done.”

     

    You know there’s a better way, and may even have a sense of what it could be, but the idea of taking the time to research some options and come up with a better way seems completely overwhelming. And that’s not even taking into account the work it will take to explain it to your team and change the ways things operate.

     

    Our Approach

    We bring our experience working with and for nonprofits and pair it with a structured process to get at the heart of your issues and re-tool your current process – or create something new – that fits within how you operate.

     

    Schulman Consulting is dedicated to helping you and your team work smarter, to save you time and money.

     

    And if you’re not yet able to articulate what the issue is that you want to fix, that’s ok too. We’ll help you get to the root of the problem.

     

    Why It Works

    Changing how people work is a messy process. By bringing in an outside perspective, you accomplish several things:

    • You transfer the burden of finding a solution to this problem from you and your team to an external expert.
    • You add a well-versed, operations-focused partner to the mix who can help you articulate what’s wrong and what’s involved with your current processes.
    • You bring in an experienced manager who comes at your issue with a fresh perspective and isn’t confined by “the way you’ve always done things.”
    • You gain access to years of experience improving and creating processes for organizations of a similar size.
    • You create a different dynamic by having your new/improved process developed by an unbiased 3rd party, which can often make it easier for your team to digest and use.

    What You Get

    With each Focused Fix, you will receive a detailed recommendation for a new and/or improved process to meet your goals within your constraints. In addition, you and your team will receive phone- or email-based training on the new process, as needed, for up to six months.

     

    More than just a set of recommendations, your Focused Fix turns what could normally be an endeavor fraught with difficult conversations and dead-ends, into a smoother, less-emotionally-charged process that has a better chance to be successful.

     

    The Focused Fix can be applied to a wide variety of areas including operations/program, HR, Finance and IT.

     

    Click the green "book now" button to get started.

    Still have questions? Please take a look at the FAQ below or give us a shout.

  • FAQ

    What is a Focused Fix?

    • A Focused Fix is a single consulting engagement where Schulman Consulting identifies a fix for an existing process or helps create a new one when needed. As part of this work, we provide recommendations, our detailed research along staff training and any relevant forms or worksheets.

    What areas can a Focused Fix improve?

    • There are literally thousands of possibilities. Our focus is nonprofit operations, and that encompasses areas including program, communications/marketing and administrative areas including HR, Accounting, Finance and IT. The quickest and easiest way to see if we can help you is to email us or book an introductory call.

    Who can benefit from a Focused Fix?

    • The Focused Fix is designed to benefit small-to-midsized nonprofits – usually those that have a small paid staff, and a budget between $100,000 and $2,500,000.

    How does this work?

    • Like the processes I develop for clients, the process for a Focused Fix is drop-dead simple:
      1. You click here and pick a time for an introductory phone call.
      2. On that call, we'll discuss your issue and determine if your project qualifies as a Focused Fix (see the next question).
      3. If it does, we'll follow-up with a fee and proposed timeline. In most cases, a Focused Fixes costs between $2,000 and $4,000.
      4. We move forward when you submit payment via a secure link. As soon as that happens, we will begin work on your Focused Fix. In most cases, that will mean some additional follow-up as we work through the issue.
      5. When your project is complete, we’ll notify you by sending a recap of the work and our recommendations for a new and/or improved process. We’ll also include any relevant forms, worksheets or other materials. And, we will schedule a call to discuss these recommendations and any questions you and/or your team may have.
      6. You and your team use your new, streamlined process to save time and money. We are available for follow-up questions for a full 6 months after completion of the project.

    How does a project “qualify” as a Focused Fix? What types of projects don’t qualify?

    • Many projects will qualify as a Focused Fix. In general, these projects that can be successfully completed:
      1. In the time allotted, 
      2. For a reasonable price, and
      3. Via the process laid out above. 
    • In some cases, we receive project requests that do not meet the criteria above -- and sometimes they require different types of work or a much deeper knowledge of client activities. If you submit a project that does not qualify, we always do my best to let you know why and answer any follow-up questions that you have.
    • If you're looking for help with a project that falls outside those we have listed on the site, we occasionally take on other projects depending on upcoming workload. If you are interested in that, please contact us by clicking here.

    How much does a Focused Fix cost?

    • Most Focused Fix engagements cost between $2,000 and $4,000, but since each request is individually reviewed, prices sometimes fall below or above that threshold. Prices are non-negotiable and are determined based on the value that the Focused Fix will deliver. By moving forward with your project, you agree to our terms of service.

    What are the payment terms for a Focused Fix?

    • Payment, via credit card, must be submitted before we move forward with your project. Once your project passes the review phase, you will receive an invoice with a link to provide payment.

    How come I’ve never seen anything like this before?

    • Good question. Most consultants, especially in the nonprofit industry, tend to focus on organizational/Board development, fundraising and strategic planning – and there can be a lot of value to those activities. But, what we’ve learned working for and with smaller organizations, is that you often need quick, specific fixes to issues, and that’s what the Focused Fix is all about.

    How can you possibly know how to improve all of these different areas within my organization?

    • Fair question. we have experience working with and for a number of small-to-mid-sized, fast-growing nonprofits. And in all of these positions, the primary focus was on improving operational efficiency. Now, we want to put that experience to work for you. That being said, there’s a lot we don’t know – and if we can’t help you, we’ll let you know that before we get started.

    How can you possibly know enough about my organization to develop a custom solution for me, after just a couple of emails and a phone call?

    • Our service is based on helping you improve your systems and processes. Our skills and experiences allow us to quickly understand what you need and what your constraints are – to a degree. And this keeps our rates reasonable.

      While a Focused Fix is not a start-to-finish custom solution, it will improve on what you currently have and be relatively simple to put in place. The process we deliver will save you time and money – far beyond what you pay for this work and far more efficiently than trying to do it yourself.

    What if I’m not happy with the results?

    • Our goal is to help you improve or implement whatever process your organization want to fix – and our success is based on your success. If we start the project and determine that Schulman Consulting can’t provide you with actionable recommendations, we will refund your money.

      If we get to the end of the project and you’re not satisfied with the results, we will make best efforts to provide you with a solution that suits the needs of your organization.

    If you ‘fix’ one area of my organization, won’t that cause issues in another area? Isn’t everything connected?

    • We are big believers in the systems approach and agree that yes, everything is connected, to a degree. So, we certainly take that into account on every client with whom we work.

      From the beginning of the process, we do our best to understand how the process you want us to work on is connected to the other parts of your organization and use that information when putting together your Focused Fix.

    Can I use a Focused Fix for multiple areas/processes within my organization?

    • Each Focused Fix is for one process/system but you can definitely multiple projects. We recommend doing one at a time, but if you have multiple areas you want to fix or implement, we are happy to help.

    You haven’t answered my question yet – how can I reach you?

    Now I'm ready to get started, what do I do next?

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